Buy online - safely and with certainty!

Customer support

  • if you need more specification details for one of our offers, please contact us before you buy. Let us know exactly what you need.
  • if you are not sure to purchase the right one for your project, please ask for. Give us only the item number and our friendly customer support will help you immediately.
  • hope you enjoy our offer if you have received it. But, if you feel any reason to complain, we will find a satisfying solution. Please write us and describe the problem as accurately as possible. In any case we will try to find the best solution for you. We stand behind our word of honor.
  • for your questions we have set up a contact form
  • additional you can send an email to support@m-ware.de

 

Get to know with your retailer M-ware® Electronics

  • on our page About Us you learn a lot about our our business philosophy and the current development of the company since the founding year, 2004
  • for important informations about our company, such as address, contact, VAT number and other details, also for online dispute resolution, please refer to our Imprint.
  • have a view to our General Terms and Conditions 
  • Do you have any further questions? This we will answer immediately, of course. For this use the communication options listed under contact details.

 

We promise

  • secure packaging
  • fast shipment
  • worldwide delivery for our offers

 

Dispatch

  • daily dispatch, within 24hrs, daily Mo-Fr.
  • We dispatch from our Leipzig warehouse.
  • for international shipping, our products are registered through an own EAN (GTIN) number.
  • note the shipping methods and prices offered by us
  • if we send your order with Deutsche Post AG, it is stamped with a cartoon postage stamp from our own stamp series "... from Leipzig into the whole world". Connoisseurs and collectors will certainly take pleasure in the rare brands with exclusive designs, which are produced for us in only small editions by the DPAG.

 

Resending

  • If you want to resend an item please contact us before.
  • Let us know if you want to cancel the transaction or if you want an exchange.
  • In some cases we waive the return
  • We recommend that you choose an insured shipment for returning. in this case you get a tracking number, and you can trace the shipment. 

 

We accept

  • PayPal (enjoy the PayPal buyer protection if you are not sure about the merchant)
  • Amazon Payments
  • credit cards through Skrill
  • SEPA bank transfer, worldwide

 

Thank you for your attention.